TERMS & CONDITIONS 

§ 1. General terms

1.1 Agreement
You agree to the following terms and conditions when you become a customer and enter into a contract for the purchase of goods from Neckwear Sweden AB (556882-4063).

1.2  Minors
Neckwear Sweden AB only enter into contracts with adults over 18 years. If the person is a minor, parental permission is required for purchases.

1.3 Tax & duty
For orders outside the EU sales tax and custom duty may apply. Check your local import fees.

1.4 Prices
Delivery to all countires outside EU are excluded of sales tax. If you select a country within the EU in checkout, sales tax will be added. 

§ 2. DELIVERY

2.1 United States: USPS traceable package: $5.00
Delivery time 4-10 weekdays, mailbox delivery. Bigger packages will be delivered to the closest USPS pick up point.

2.2 UPS Express Saver Home Delivery: 1-4 weekdays: $20.00
Delivery to your home address or workplace. Orders between Monday to Friday are shipped the same day during working hours European time. No delivery takes place on Saturdays and Sundays. Tracking information is received via email. This shipping method is not refundable upon return.

2.3 Shipping to rest of the world
Please go to checkout to find out local shipping options and fees. Delivery times may vary.

§ 3. COMPLAINTS AND WARRANTY

3.1 Complaints
If there is a problem with the product, it will be repaired or replaced with a new one. If you want to complain about a product, please contact our customer service. Please have your order number at hand so that we can help you as quickly as possible. We pay for all return and shipping costs for faulty products, don´t forget to mark any returns to as with RETURN at your local postoffice. We follow the Consumer Complaints Board’s recommendations and guidelines.

3.2 Warranty
We offer a 2 years warranty on all products in our range.

§ 4. PERSONAL DATA (GDPR) & COOKIES

4.1 GDPR
When you shop on our website we will need to store some of your personal data. You have the right to access this data or to have it erased. We will also use cookies in order to e.g. improve the user-friendliness of our website. You can read more about our use of personal data and cookies in our Privacy Policy. Read more here

§ 5. PAYMENT

5.1 Payment methods
Neckwearshop cooperates with Klarna, which handles all payments and refunds for us.

§ 6. RETURNS

6.1 How do I make a return?
Please go to section shipping and returns to find out more.

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